Privacy Policy

At Boooat (boooat.com) we respect your privacy. Boooat operates a marketplace that connects travelers with independent boat and yacht owners in Phuket and across Thailand. This policy explains what personal information we collect, how we use it, and the choices you have.

Information we collect

We collect information you provide directly to us, primarily when you submit a booking request or contact us. This typically includes:

• Your name and contact details, such as email address and phone number.
• Details of your enquiry, including the boat you are interested in, preferred dates, number of guests and any notes or special requests.
• Any messages you exchange with us by email, WhatsApp or our contact forms.
• Technical information collected automatically through cookies, such as your language and currency preferences and basic usage data (see our Cookie Policy for details).

How we use your information

We use the information we collect to:

• Forward your booking request to the relevant boat owner or partner so they can respond with availability and confirm the rental.
• Respond to your enquiries and provide customer support.
• Operate, maintain and improve our website and services.
• Remember your preferences, such as your chosen language and currency.
• Comply with legal obligations and prevent fraud or misuse.

Sharing with boat owners and partners

Boooat is a broker and marketplace. When you submit a booking request, we share the relevant details with the independent boat owner or partner responsible for the vessel so they can arrange your rental. We may also share information with trusted service providers who help us operate our website (for example, hosting and email delivery), and where required by law. We do not sell your personal information.

Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to respond to your enquiries, and to meet our legal, accounting or reporting obligations. When it is no longer needed, we take reasonable steps to delete or anonymize it.

Your rights

Depending on your location, you may have the right to access, correct or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details below and we will respond in accordance with applicable law.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@boooat.com.